Shaw Contract, the commercial division of Shaw Industries, is known for its top-quality commercial flooring products. However, what sets Shaw Contract apart from its competitors is its commitment to exceptional customer service.
At the heart of Shaw Contract`s customer service philosophy is the belief that customer satisfaction is paramount. The company is dedicated to providing service that is efficient, helpful, and courteous. Shaw Contract`s commitment to its customers goes well beyond the initial sale; the company provides ongoing support throughout the lifespan of its products.
One of the ways that Shaw Contract ensures customer satisfaction is through its team of knowledgeable and responsive customer service representatives. These professionals are experts in all aspects of Shaw Contract`s products, and they work tirelessly to answer questions and provide solutions to any issues that arise.
Shaw Contract`s commitment to customer satisfaction also extends to its comprehensive warranty program. The company stands behind its products with a 10-year limited commercial warranty that covers any manufacturing defect or installation issue that may arise.
In addition, Shaw Contract offers a range of online resources to its customers, including access to product information, installation instructions, maintenance recommendations, and more. These resources help ensure that customers have the information they need to make informed decisions about their flooring choices and to care for their floors properly.
Shaw Contract also offers a range of services designed to make the flooring selection and installation process as seamless as possible. These services include personalized design consultations, custom flooring design options, project management support, and more. By providing these services, Shaw Contract helps ensure that its customers are satisfied with their flooring choices and that the installation process is as smooth and hassle-free as possible.
Whether you are a contractor, architect, or designer, if you are looking for top-quality commercial flooring products and exceptional customer service, Shaw Contract is the clear choice. With its commitment to customer satisfaction, knowledgeable and responsive customer service team, comprehensive warranty program, and range of online resources and services, Shaw Contract is the ideal partner for any flooring project.